Last Updated: 5 November 2025
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1. Introduction
Swiig sports LLC / Sportzcise ("we," "us," or "our") is committed to protecting the privacy and safety of children participating in our sports programs. This Privacy Policy explains how we collect, use, store, and protect personal information about children and their families.
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2. Information We Collect
Child Information

• Full name and date of birth

• Gender

• Grade level and school name

• Emergency contact information

• Medical information (allergies, conditions, medications)

• Dietary restrictions or requirements

• Skill level and sports experience

• Attendance and participation records

Parent/Guardian Information

• Full name and relationship to child

• Contact details (phone, email, address)

• Payment and billing information

• Communication preferences

Media and Photos

• Photographs and videos taken during activities

• Performance statistics and achievement

 

3. How We Use This Information
We use collected information to:

• Register and enroll children in sports programs

• Communicate with parents/guardians about schedules, events, and updates

• Ensure child safety and respond to emergencies

• Provide appropriate coaching and instruction

• Process payments and manage accounts

• Improve our programs and services

• Comply with legal obligations

 

4. Parental Consent
We obtain explicit parental consent before:

• Collecting personal information from children under 13

• Photographing or videoing children

• Sharing any child information with third parties

• Publishing photos or achievements publicly

Parents have the right to review, update, or request deletion of their child's information at any time.
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5. Information Sharing and Disclosure
We do not sell or rent children's personal information. We may share information only with:

• Staff and Coaches: On a need-to-know basis for program delivery

• Emergency Services: In case of medical emergencies

• Insurance Providers: When required for claims

• Legal Authorities: When required by law or to protect safety

• Third-Party Service Providers: (e.g., payment processors, photo services) who are bound by confidentiality agreements

 

6. Photo and Video Policy

• Photos/videos may be used for promotional materials, social media, or our website only with explicit parental consent

• Parents may opt out of media consent at any time

• We do not include children's full names with photos on public platforms

• Parents may request removal of their child's images

 

7. Data Security
We implement appropriate security measures including:

• Secure storage of physical records in locked cabinets

• Password-protected digital records with encryption

• Limited access to personal information (staff only)

• Regular security audits and updates

• Secure destruction of outdated records

 

8. Data Retention
We retain personal information for:

• Active participants: Duration of enrollment plus 1 year

• Inactive participants: Up to 3 years for liability purposes

• Financial records: As required by law (typically 7 years)

 

9. Children's Rights Under COPPA
For children under 13, we comply with the Children's Online Privacy Protection Act (COPPA):

• We collect only information necessary for participation

• Parents can review their child's information

• Parents can request deletion of their child's information

• We do not condition participation on providing more information than necessary

 

10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage parents to review privacy policies of any sites their children visit.
 

11. Communication Preferences
Parents can choose how they receive communications:

• Email notifications

• Text message alerts

• Phone calls

• Postal mail

Opt-out options are available for non-essential communications.
 

12. Access and Correction
Parents have the right to:

• Access their child's personal information

• Request corrections to inaccurate information

• Request deletion of information (subject to legal requirements)

• Withdraw consent for data collection

• Receive a copy of their child's information

 

13. Changes to This Policy
We may update this Privacy Policy periodically. We will notify parents of significant changes via:

• Email notification

• Website posting

• Written notice at program facilities

Continued participation after changes indicates acceptance of the updated policy.
 

14. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or your child's information:
Swiig sports LLC / Sportzcise
Address: DIP, Dubai, UAE
Phone: 971 58 4993657
Email: legal@sportzcise.com
 
15. Complaints
If you believe we have not complied with this Privacy Policy, please contact us immediately. You may also file a complaint with at complaints@sportzcise.com